General Terms and Conditions of Sale — Maison ODACE

Last updated: May 8, 2026

These General Terms and Conditions of Sale (hereinafter the "GTC") govern the sales made by the company ODACE via its website as well as within its physical points of sale.

1. Legal Information

The company ODACE is a Simplified Joint-Stock Company (SAS) with a share capital of €12,616, registered with the Paris Trade and Companies Register under number 904 715 091.

Registered office:
6 rue d’Armaillé, 75017 Paris – France

Paris boutique:
34 rue de Penthièvre, 75008 Paris – France

Contact:
hello@odace.co

2. Purpose

These GTC govern the sale of jewelry creations offered by ODACE:

• on the website;
• remotely;
• in a physical boutique;
• or in the context of personalized orders and custom-made creations.

Any order implies full and complete acceptance of these GTC.

3. Products

ODACE creations are made from 18-karat recycled gold and may be set with natural diamonds, lab-grown diamonds, or other selected stones.

The photographs, videos, and visuals presented on the site are for illustrative purposes. Slight variations may exist, particularly regarding:

• the shade of the gold;
• the reflections of the stones;
• visual proportions;
• handcrafted finishes.

These variations cannot be considered defects.

4. Made-to-Order

The majority of ODACE creations are made to order specifically for each client. Some pieces may, however, be immediately available in stock.

Specifically, the following are considered personalized products:

• engraved jewelry;
• custom-made jewelry;
• creations modified at the customer's request;
• jewelry that has been resized after ordering;
• jewelry made according to the customer's specific requirements.

These personalized creations are not eligible for a right of withdrawal in accordance with Article L221-28 of the Consumer Code.

5. Custom Orders

In the context of a custom-made creation, the following terms apply:

• a deposit of €500 (incl. VAT) upon approval of the quote to begin 3D design;
• payment of 50% of the total amount upon approval of the design;
• payment of the balance before shipment or collection of the jewelry.

Final validation of the visuals, 3D renders, sketches, or designs provided by ODACE constitutes irrevocable acceptance of the design by the client prior to manufacturing.

Deposits paid for a custom order are non-refundable.

6. Prices

Prices are displayed in euros (€), inclusive of all taxes.

ODACE reserves the right to modify its prices at any time. The price billed is the one displayed at the time of order confirmation.

Shipping costs are free worldwide.

7. Payment

ODACE accepts the following payment methods, among others:

• bank card;
• American Express;
• bank transfer;
• secure payment link;
• installment payment via Klarna.

In some cases, payment in installments can be arranged directly with ODACE via bank transfer after prior discussion.

8. Delivery

Deliveries are provided via:

• DHL;
• Colissimo;
• Ferrari Group;
• or any other secure specialized carrier.

Packages are:

• 100% insured;
• sealed;
• delivered against signature.

Manufacturing and delivery times are generally estimated between 4 and 6 weeks. These lead times are indicative and may change, particularly in the event of:

• workshop constraints;
• supply issues;
• periods of high demand;
• or events beyond ODACE's control.

A reasonable delivery delay shall not justify an automatic cancellation or refund of the order.

9. Right of Withdrawal — Distance Selling

In accordance with the Consumer Code, the customer has a legal period of fourteen (14) days from receipt of the product to exercise their right of withdrawal for purchases made remotely.

The right of withdrawal does not apply to:

• custom-made creations;
• engraved jewelry;
• personalized jewelry;
• jewelry resized at the customer's request;
• creations made specifically for the customer.

To be eligible for a return:

• the jewelry must be unworn;
• returned in its original condition;
• accompanied by its certificate of authenticity and the diamond certificate;
• returned in its original case.

Return shipping costs remain the responsibility of the customer unless otherwise agreed upon by ODACE.

The refund will be processed via the original payment method used for the order.